Introduction
These terms and conditions will apply to services provided by The Aqua Contractor, a trading division of Ryder Services LTD, to you the customer.
By proceeding with the weed removal works you agree to be bound by these terms and conditions.
Services
The Aqua Contractor provide Conver weed cutting boat(s) with operator(s) to cut and collect the weed from the lake(s) or waterbody. Weed will be deposited on the water’s edge at a location of your choice(where possible) or at the operators discretion.
The works can be complete with 1 operator, although we usually have a 2nd operator available onsite for unloading and loading purposes.
The Aqua Contractor provide a provisional date at time of booking, and have the right to change this date due to unforeseen circumstances, e.g. breakdowns, weather conditions and timescale changes on previous contracts.
The Aqua Contractor estimate the days required onsite according to the information provided by the customer. Our operators may require more or less time onsite depending on access, weed volume and size of the water body.
The operators will arrive onsite with Method Statements, Risk Assessments and lifting certification.
The Aqua Contractor are not liable for any damage onsite to obstacles e.g. pipes, etc underwater which we have not been made aware of.
The Aqua Contractor is only responsible for the Health and Safety of our operators onsite, any other person(s) onsite are at their own risk.
Customer Responsibilities
The customer is responsible for the provision of adequate access to the waters edge, we will arrive with a 4×4/pickup and trailer, approx. width 3m. If we cannot access the lake the customer may be charged.
The customer must also have provisions available onsite or a contact available, if our vehicle and trailer get into difficulty getting to and from the water’s edge.
The removed weed will be left on the waters edge for the customer to remove and dispose of.
The customer should advise us of any changes to the lake from the initial enquiry, e.g., ground conditions, depth, any nesting animals, access changes etc.
The welfare of fish and wildlife is the responsibility of the customer.
The customer will be liable to any damage to The Aqua Contractors equipment stored onsite overnight.
The Aqua Contractor operate a zero tolerance policy towards violence and aggression, no employee should be subject to violent or aggressive behaviour. Our staff have the right to leave site if they feel threatened in anyway.
Fees & Payments
Payment terms are 30days from end of month.
Cancellations must be made 3 working days before we are due on site, any cancellations within 3 working days of arrival will incur charges.
We may need to charge a small travel fee if you require a specific date or if we do not have other contracts in the area.
Credit application forms must be complete and returned before works commence.
We reserve the right to charge interest on late payments.
Download our T&Cs